Privacy Policy

1. Who We Are

Spot On Websites (“we”, “us”, “our”) operates the website spotonwebsites.com.au. This policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number (via our qualification form)
• Business details and website URL (where provided)
• Payment information (processed securely by Stripe; we do not store card details)
• Electronic proposal acceptance records, including your typed name, drawn signature, signing time, IP address, browser details and the proposal you accepted
• Communications you send us

3. How We Use Your Information

We use your information to:

• Process your enquiry and deliver our services
• Communicate with you about your project
• Verify and retain evidence of proposal acceptance and protect both parties in the event of a dispute
• Send relevant updates and offers (you may opt out at any time)
• Improve our website and services

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: payment processing
• GoHighLevel: CRM and client communication
• Meta (Facebook): advertising and analytics (via Meta Pixel)
• Netlify: website hosting and form handling

Each of these services has its own privacy policy governing their use of your data.

5. Cookies

Our website uses cookies for analytics and advertising purposes, including the Meta Pixel. You can control cookie settings through your browser. Disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to deliver our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under Australian Privacy Law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the address below.

8. Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. All payment processing is handled by Stripe over encrypted connections.

9. Contact

For privacy-related enquiries, contact us at hello@spotonwebsites.com.au.